Shipping Policy

Thank you for shopping with us! Each order is custom-made with care and attention to detail. Please read our shipping policy to understand how and when your products will reach you.

Order Processing Time

All our products are made to order.
Please allow 2 to 4 business days for order processing and production before shipment.
Orders are processed from Monday to Saturday (excluding public holidays).

Estimated Delivery Time

Once your order is processed and dispatched, delivery typically takes:

Metro Cities: 3 to 5 business days
Non-Metro Cities: 4 to 7 business days
Remote or Out-of-Service Areas: Up to 9 business days

Total Estimated Delivery Time: 5 to 11 business days (Processing + Shipping)

Shipping Charges

Shipping charges (if applicable) are calculated at checkout based on your location and order value.
These may also vary according to the offer available on the store

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this tracking number to monitor the delivery status of your order.

Delivery Issues & Delays

If your order is delayed or you encounter any delivery issues:

Contact us at nightowlwardrobe@gmail.com within 48 hours of the expected delivery date.
If a prepaid order is lost in transit, we will either issue a full refund or arrange a replacement at no extra cost.

Incorrect Address or Failed Delivery

Please double-check your address before placing the order.
We are not responsible for failed deliveries due to incorrect address details or recipient unavailability.
In such cases, re-delivery charges may apply.

Other Notes

Since each item is custom-printed, order cancellations, modifications, or address changes are not allowed once processing begins.
We currently ship only within India.

For any questions or assistance, feel free to reach out to us at nightowlwardrobe@gmail.com